We are closely following the official advice from the Australian Government and the World Health Organisation on the public health response to the coronavirus outbreak. If your flight has been cancelled you have been notified by email and SMS and given the option of a travel voucher valid for 12 months, or refund, or rebook your journey, you can also check your flight status online, by following the steps below. Loganair is to axe at least 700 flights over the next two months after a “marked decline” in bookings because of the Covid-19 virus. By Alastair Dalton Thursday, 12th March 2020, 5:02 pm Air Travel forums . If you have travel insurance, check if you can make a claim. “We are now offering refunds to customers when we have cancelled a flight and cannot offer another on … You could read the terms and conditions or contact the insurer. I can confirm that our governing body is the CAA and they are fully aware of our procedures during the pandemic. European Regulation EC 261/2004 obliges the airline to refund the full price of the ticket within 7 days in case of a cancelled flight. Willie Walsh, boss of its Spanish parent company, has also revealed that 921,000 tickets for 2.1million flights were refunded in cash - but 346,000 customers accepted a credit voucher. By Trevor Baker 27 Mar 2020. Coronavirus Scotland: Passengers to wear face masks at Glasgow and Aberdeen airports with domestic flights to return. Loganair has agreed to recruit a substantial number of former Flybe staff, although it recently said it would delay their start dates because of the COVID-19 outbreak. Reply. LOGANAIR has axed Glasgow and Inverness flights from its Sumburgh schedule this winter as a result of continued low demand. 20 December 2020 13:36 . Coronavirus / Health board urges islanders to follow new Covid rules Loganair cancels Edinburgh and Glasgow flights until end of January. If the company says they won’t give you a refund. Flybe flights: Scottish airline Loganair adds 400 new flights as it takes on Flybe routes FLYBE went into administration today resulting in all flights with the Exeter-based airline being cancelled. Coronavirus has swept the globe, spreading from the epicentre of Wuhan, China, to 76 countries and territories worldwide. Fears over the spread … The airline said it has seen a reduction in advance bookings of between 15 per cent and 20 per cent as the severity of the outbreak has developed. ‘Following that, any bookings done through a credit card may also be able to have costs recovered through Section 75 of the Consumer Credit … Level Contributor . One of the UK's biggest motor insurance companies, Admiral, is giving a £25 refund to customers as cars and vans sit idle in the coronavirus pandemic. All forums . Loganair had already cut services after a drop in bookings. Loganair had contacted me saying they had to change the flights anyway, but I opted for a 6 month extension. Foreign certificates of previous COVID-19 infection from the EEA/EFTA area are also accepted. Hans J Marter. Loganair has promised a you a refund so I’m not sure that your bank will invesigate a chargeback until 6 weeks has passed. Last updated 11/01/2021 . 0. Loganair chief executive Jonathan Hinkles said the “travelling public’s confidence has worsened” in recent days. Now the stag do isn't going ahead and I have been made redundant, I really need the money back. Many travel service providers have short-term COVID-19 policies allowing for credits or refunds which do not apply to bookings after a certain date, as the travel service provider does not yet have certainty as to whether future travel will be cancelled. Read our community guidelines. CAA review into airline refund practices during the Covid-19 pandemic Summary The last few months have had a huge impact on aviation and on passengers who have been unable to take their flights and holidays as planned. Share this page Share on Facebook Share on Twitter Share by email. If the refund takes longer than the company said it would, you can find out how to complain. Report inappropriate content . 12:53; FlightNetwork Refund 12:20; How to choose plane seat? They said: “On 1 July 2020, Loganair signed a £25 million CLBILS [Coronavirus Large Business Interruption Loan Scheme] facility with Clydesdale Bank. Airlines failing to refund coronavirus cancellations British Airways, easyJet and Ryanair fail to provide a simple way to get money back, as passengers resort to claiming on debit or credit cards . COVID-19 Travel Update. Your message. Ryanair did not respond to our inquiries, but customers have reported that Ryanair has told them refunds will be processed after the COVID-19 situation is over. Ask a question Recent Conversations. 13 of 14 Adverts. A spokesperson for Loganair said in response: “The impact of Covid-19 on the Loganair business has been extreme, and we have changed our policy as the crisis has evolved. In response to the COVID-19 virus, Ryanair has been forced to process a number of flight cancellations. Refunds will only be offered if Loganair cancel the flight, and/or move it to another day which is unacceptable to the customer. KLM/Air France. Ask a question Recent Conversations. Reply to: Refund from Loganair. EU laws say customers should get refunds in seven days but backlogs mean they are waiting longer. They said a refund should be sought in the first instance from the airline, accommodation provider or tour operator. Once a Ryanair flight is operational, and does not have a delay exceeding 2 hours, then it is not possible to get a refund. Primark bosses warn of long-term stock shortages due to coronavirus; In this case, you would not be entitled to a refund of the latter. Loganair said a limited schedule of Glasgow flights will be retained over the Christmas and New Year period in anticipation of increased demand. Currently, many airlines and travel agencies only offer vouchers that can be used to book a new flight in the future. I’ve lost money having to cancel trips, tickets etc but I try to be understanding, you seem to be different. Scottish airline Loganair is to halve its flights after 75 per cent cut in bookings because of the Covid-19 outbreak. All Ryanair flights are changeable but they cannot be cancelled. What sites allow you do it 11:44; Boeing 737 … How to get a refund on your car insurance during the Covid crisis Sian Elvin Friday 8 Jan 2021 3:37 pm Share this article via facebook Share this article via twitter Share this article via messenger Air Travel forums . Edreams scam, please help?? Air Travel forums . Frustrated customers are demanding that airlines make it easier to claim a refund for flights cancelled owing to the coronavirus outbreak. Last month, Qantas offered customers refunds after the ACCC's COVID-19 taskforce received complaints from passengers who were given credits for cancelled flights. Get answers to your questions . LOGANAIR is removing a number of its flights across its timetable due to the impact of coronavirus. In response to COVID-19, airlines continue to adjust their cancellation and change policies for travelers across the globe. {{ 'travel_news' | translate }} Policies vary by carrier, so it’s always best to visit your airline’s COVID-19 resource pages directly for the most up-to-date information and guidance. Tripair refund - NOT due to covid 19 12:23 pm; No Response from Tripair on Refund -booking ref 35812596 12:22 pm; Opodo refund 12:19 pm; U.K. Lockdown..what does this mean for travellers? Passengers with certificates of previous COVID-19 infection issued in Iceland (positive PCR test and/or presence of antibodies) are accepted upon arrival, based on presumed immunity for COVID-19. Scottish airline Loganair has announced a further major drop in the number of its flights due to the impact of the coronavirus. Your message. The government has promised to protect RCNs issued up to 31 December 2020, so if the travel company fails, customers with credit notes will get their money back from the Atol scheme. Read our community guidelines. Copied! Reply to: Refund from Loganair. Border closures and lockdowns meant that more and more flights had to be cancelled, leading to increasing numbers of passengers seeking a refund from their airline. Millions of travellers are owed money for cancelled flights amid the coronavirus pandemic. Get notified by e-mail when a reply is posted. Airtrain is open with the normal timetable for both the Domestic and International Terminals. Preview. If your flight is cancelled because of the coronavirus, you are entitled to a complete refund of your ticket. Refund Credit Notes were introduced as a sort of IOU to help travel companies avoid a cash-flow crisis when they were forced to refund so many holidays at the same time. Get answers to your questions . All forums . The rules only … By Alastair Dalton Wednesday, 18th March 2020, 10:49 am Full information is available on website via the link below. This expands to cover questions on refunds and more besides. So far they have told me like others they won't refund me but give me a 12 month extension instead. Liberty Insurance asked its motor policy holders to apply for refunds from its Covid relief fund. It’s worth telling them if you need the money urgently - for example, if you’ve lost your job because of coronavirus. Get notified by e-mail when a reply is posted. The flights to and from Glasgow and Inverness are due to be suspended later this month. A M. Benalmadena, Spain. 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