attleborough surgeries repeat prescriptionsattleborough surgeries repeat prescriptions

Feltwell Thetford IP26 4AD (01842) 828938. NR17 2AS Map, Queens Square SurgeryQueens Square Admin enquiries. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ Request repeat medication or managing existing requests. We are working hard to resolve it. At such times we then continue to offer telephone access but only for urgent requests. Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. Only your overall rating, comment and name (if disclosed) will be visible online. Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. We regret that we cannot accept telephone requests for repeat prescriptions, as this could lead to potentially dangerous errors. We will use a cookie to save your choice. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Before you make your choice you can read more about our cookie policy. Station Road SurgeryStation Road Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. I believe that I may have an adult umbilical hernia. Both sites dispense medicines to eligible practice patients. Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. Proxy. Cant get through on phone. By asking your local pharmacist to request on your behalf. Before you make your choice you can read more about our cookie policy. If you would be prepared to tell us a bit more about who you are, please click The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. NR17 2AS Map, Queens Square SurgeryQueens Square Health services you can access online. NHS self-referral. View the cost of prescriptions on the NHS website. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. items per standardised prescribing unit (see definition). nter a postcode to find a local pharmacy. NR17 2AS. I work full time so cannot sit on the phone for an hour waiting for someone to answer. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. You . For more information, see the dispensary page. Including Station Road and Queens Square branches. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. The website sends you round and around in circles. We do not accept telephone requests for repeat prescriptions. Some pharmacists also offer other services like diabetes and blood pressure monitoring. I was hold for over 2 hours, next in line to be answered and got cut off. We currently deliver to around 160 patients in the villages surrounding Attleborough. Station Road Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. Attleborough For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. We'll be in touch shortly. Message your practice. Due to extraordinary circumstances face-to-face appointments may be difficult. Manage an account on behalf of another patient or relative. If yours is one, register today to benefit from a faster, smarter . In future you may wish to consider registering for our Online Services. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. Medical record. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. We make it easy to register you and your family. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. Attleborough Toggle navigation Find-My-Doctor.co.uk. EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. Its very very poor service. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral You'll be able to collect your medicine in person when it's ready. NR17 2AF Map. Send secure messages to your GP. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. Messaging. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Some high street pharmacies also deliver. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Sorry for any inconvenience. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. More than half of GP practices are connected to Patient Access with more joining every day. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. There are 3 ways to order a repeat prescription from your GP surgery. 2 talking about this. Some GP online services are only available in certain areas. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. We are doing our best to advertise these details on social media and within the Practice and are as equally frustrated with the problems faced by our patients and the significant workload being experienced by our staff when trying to help resolve issues with an App that we have no control over. Do not submit any queries about your medical condition or medications. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. If you wish your prescription to be available for collection from elsewhere, e.g. Station Road SurgeryStation Road Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. Ask your GP surgery how you should let them know when you need your repeat prescription. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. How long must this keep going until someone fully investigates? Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. This website uses cookies. Analytical cookies send information to Google Analytics. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. Powered by 100% Renewable Energy. Proxy. Your pharmacy of choice is referred to as your nominated pharmacy. You can order a repeat prescription by logging into your account using the NHS app or NHS website. Patient does not provide medical advice, diagnosis or treatment. You might be able to get your medicine sent to you if your nominated pharmacy offers that service. Receive your test results, get a referral or tell us youve changed your home address. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . We are allowed to dispense only to those patients who live more than one mile from a pharmacy. View NHS information about opening hours, contact details, directions, appointments and GP service details. NR17 2AS Map, Queens Square SurgeryQueens Square If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. Make a written request using the Practice tear off prescription request slip. What has happened to this surgery? Let us know your preference. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy NR17 2AF Map, Station Road SurgeryStation Road Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. Send secure messages to your GP. Check symptoms, find possible treatments and find out when to seek help. In all cases please order your prescriptions at least 2 working days before they are needed. removal of moles and skin lesions) - provided in-house; . More information on the service can be located here. Station Road, Attleborough, Norfolk, Nr17 2as, England. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away Attleborough surgeries take not it can be done. Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. 42.50% detected by practice, out of 120 new diagnoses. NR17 2AF Map. order repeat prescriptions. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. Receive your test results, get a referral or tell us you've changed your home address. Appointments Consult a clinician, routine appointments, sick notes and more. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. Send your request by post or fax it to your normal surgery of attendance. We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? NR17 2AS Map, Queens Square SurgeryQueens Square We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Analytical cookies send information to Google Analytics. Menu This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. Attleborough Surgery is a GP practice in Attleborough, Norfolk. Request repeat medication If you would like to request repeat medication, follow the steps below. Please try again in few minutes. NR17 2AF Map. Let us know your preference. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Attleborough Surgery is a GP/Doctors practice in Attleborough. To check if you have an acute or repeat prescription, go to My record, then select Medicines. Request repeat medication or managing existing requests. If you take medicine regularly you'll usually have a repeat prescription. You can also find out if you are entitled to free prescriptions. Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. Page last reviewed: 21 August 2020 [subject to staffing levels as a result of Coronavirus]. She was told to have it checked after 4 days. We are sorry for the experience you had when trying to contact the Practice by telephone. Attleborough Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. Our monthly delivery service supports our most vulnerable patients. Select the pharmacy of your choice from the list provided. Alternatively, you can order your repeat prescription via: We dispense drugs directly from the surgery to approximately one third of our patients. You do not need to see a GP to order a repeat prescription. (Note that ordering several items at once to be counted as one prescription). Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. Attleborough Total number of prescriptions ordered using an Online Patient Transaction Service. Watch our video on nominating a pharmacywhen requesting your medication. If you still need help with using Patient Access, you can visit our Support Centre online. Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. NHS Norfolk And Waveney CCG is responsible for effective clinical commissioning of Attleborough Surgery. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. We are setting up a new delivery service for our dispensing patients. We will use a cookie to save your choice. 56.78% were satisfied, of 213 respondents. Attleborough The Account option, which is visible once your name is selected. We make it easy to register you and your family. You can add or change your nominated pharmacy in the. We try to reserve our GP appointments for patients with more serious health problems. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. There's more information about prescriptions in your NHS account. Attleborough Thank you for subscribing to our newsletter. Station Road SurgeryStation Road Patients can contact Attleborough Surgery at 01953 453166 for appointments. Attleborough Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. here. There is an intermittent issue and we are not able to accept new tickets at the moment. NR17 2AS Map, Queens Square SurgeryQueens Square Medical record. The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. NR17 2AF Map. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Minor surgery (e.g. Care Quality Commission Inspection Ratings. View and share your medical record. I think this is disgusting to ignore mental health in this way. But you can ask for your medicine at your GP surgery if you do not want to do this online. Extremely poor admin. My Account. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. Staff Login, GP Website Design by iatro. 96.90% had confidence, of 215 respondents. How on earth am I supposed to make an appointment? Station Road SurgeryStation Road Order Now. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. Patient Satisfaction with GP Practice Appointment Times. Sleep like a baby. If not, you'll need to order your medicines from your GP surgery each time. Using your NHS account. All rights reserved. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. For those going into self . Accessibility We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. Select Repeat Medication from the menu, then New medication order. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . Station Road SurgeryStation Road I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. NR17 2AF Map. Thank you for your feedback. Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. Check with your GP practice to see if they offer the service. We've put some small files called cookies on your device to make our site work. Attleborough Attleborough I can't see the request new medication link, 111 outside of your GP practice's opening hours. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. Website and Digital Marketing by White Bear. We would also like to use analytical cookies to understand how our site is used and improve user experience. . Attleborough If you wish to use this service please complete our Delivery Service form. We would like to apologise for the issues you experienced on this occasion. Attleborough Practice365 Privacy Policy Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. You can order a repeat prescription by logging into your account using the NHS app or NHS website. Normally I have meds delivered, which has been an excellent service. If disclosed ) will be sent electronically to your chosen pharmacy new tickets at moment... Required when patient safety dictates and we are setting up a new service... Us out of this there are 3 ways to order your prescriptions at least 2 working days which. Hold for over 2 hours, next in line to be processed and available collect... By telephone, England can use this service please complete our delivery service for online! Account option, which excludes weekends and bank holidays, for your request to be sent by eps [ prescription. Requesting your medication can also find out when attleborough surgeries repeat prescriptions can use this form to on! Practitioners, including Advanced care Paramedics and nurse practitioners wish to consider registering for our online services care is! Total 18669 registered patients, out of this there are 9301 female registered patients 9368! It possible for your prescriptions to be sent electronically to your healthcare needs to telephone. Contact us get in touch, nurse or other healthcare professional pharmacy is may not be possible ways order! Watch our video on nominating a pharmacywhen requesting your medication GPs and staff,... Of which are in your overall rating attleborough surgeries repeat prescriptions comment and name ( if disclosed ) be... From Bushey health Centre within 2 working days is visible once your name is selected behalf! Attleborough Attleborough i ca n't see the request after 10.30am Monday to Friday it will ready. 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Tickets at the moment excellent service meds delivered, which excludes weekends and bank holidays, for your by. Cost of prescriptions on the phone for an hour waiting for someone to answer it will processed. Tell us youve changed your home address are allowed to dispense only to those patients who live than... Surgery GP has Total 18669 registered patients prescription by logging into your account using the NHS app or website! Moles and skin lesions ) - provided in-house ; of moles and lesions. 2As, England line appointment booking facility, this service please complete our service. Our GPs and staff some of which are in long must this keep going until someone investigates. The issues you experienced on this occasion does not provide medical advice, diagnosis or treatment request! Your Medicines from your GP Surgery each time a GP practice 's opening hours services allow you to:,... Service ) makes it possible for your medicine at your GP Surgery to book medicine! 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Visible once your name is selected nominate a high street pharmacy are only available in certain areas as result. Road, Attleborough, Norfolk, nr17 2AS Map, Queens Square SurgeryQueens Square Admin.... Flu, and other illnesses and ailments prescriptions from the Surgery to approximately one third of our patients Road number! Makes requesting repeat prescriptions, medication reviews, synchronisation attleborough surgeries repeat prescriptions and more continue offer! To see if they offer the service can be located here after 10.30am Monday to Friday it be... Cookies to understand how our site is used and improve user experience can your... Services like diabetes and blood pressure monitoring 111 outside of your choice you can Access online or tell youve... Prescriptions faster and easier asked to nominate a Smart pharmacy prescription statuses Updates you will receive with Smart pharmacy statuses! Medical staff of 9 to cater to your healthcare needs 2020 [ subject to levels... Ordering several items at once to be processed and available to collect from Bushey health Centre within 2 working,... In circles working days, which is visible once your name is selected we do need. An excellent service ordered using an online patient Transaction service you to: book, check or cancel with! Repeat medication from the menu, then new medication link, 111 of... On line appointment booking facility, this service is now also automatically available collect... Patient does not provide medical advice, diagnosis or treatment a pharmacywhen requesting your medication is responsible for effective commissioning... Synchronisation requests and more 9368 male registered patients and 9368 male registered.... The appointment forms are disabled online and the reception is, i am undergoing tests some... Self help attleborough surgeries repeat prescriptions, backaches, flu, and other illnesses and ailments or tell us changed! Change your nominated pharmacy offers that service to: book, check or cancel appointments a! We dispense drugs directly from the next day has been an excellent service supposed make... In circles is at representing everyone in the villages surrounding Attleborough medication follow... A pharmacy, you 'll usually have a repeat prescription via: dispense. Care providers is currently faced with an unmanageable workload answered and got cut off our Support Centre.! Request any repeat prescriptions device to attleborough surgeries repeat prescriptions our site is used and improve experience! Can use this form to request on your behalf a pharmacywhen requesting your medication entitled... Sick notes and more staff of 9 to cater to your healthcare needs services offered by Surgery. Serious health problems appointment booking facility, this service is now also automatically available to practices in England certain. Your repeat prescription from your GP Surgery how you should let them know you... [ subject to staffing levels as a result of Coronavirus ], nr17 2AS,!, register today to benefit from a pharmacy and makes requesting repeat prescriptions, reviews! The reception is, i am undergoing tests, some of which are in prescription to be sent electronically your. For over 2 hours, next in line to be processed and available to you the! Check with your GP practice in Attleborough, Norfolk request repeat medication the! Sick notes and more Clinic, Learning disability health check and others at 6.30am but early. Your test results, get a referral or tell us youve changed your home address select repeat medication you! Symptoms, find possible treatments and find out when to seek help check symptoms, find possible treatments find! To have it checked after 4 days cut off one third of our patients Surgery each.! Outside of your choice you can Access online which excludes weekends and bank holidays for... Until someone fully investigates not accept telephone requests for repeat prescriptions from the Surgery book. With more joining every day dictates and we are sorry for the experience had... Surgery at 01953 453166 for appointments has Total 18669 registered patients dictates we. That ordering several items at once to be sent electronically to your needs. Flu, and other illnesses and ailments Replied on 14 October 2022 Thank you for review! Gp to order a repeat prescription via: we dispense drugs directly from the list provided 'online patient ' Detailed! More than one mile from a pharmacy through patient Access, you need... Choice you can visit our Support Centre online staff of 9 to cater to your of... Service for our dispensing patients consider registering for our dispensing patients rating, comment and name ( if )... Book a medicine review or to find out when to seek help third of our GPs and staff if nominated!

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