WARRANTY CLAIMS. B&B Suppressor Wire Sets: 36 months; Platinum Mag Wire Sets: Limited Lifetime; OML Racing: 12 months. Oil Drain Plug, Oil Filter, Spark Plug, Fuel Tank Cap, Oil Drain Plug Gasket, and more! Stabilus gas charged lift supports 12 months. If for whatever reason you want to send an email to the company`s customer service department, use this email address: [email protected]. Hydraulic Hose, Power Steering Pressure Hose, Power Steering Return Hose, Oil Cooler Line, and more! Headlamp Assembly, Tail Lamp Assembly, Parking / Turn Signal Lamp Assembly, Outside Mirror & Glass Assembly, Fog / Driving Lamp Assembly, and more! Reviewers write the most about Rockauto Shipping Service and give it 3.0 stars out of 5. All compressors returned for defect must show proof of purchase of an A/C Orifice Tube (or A/C Expansion Valve), A/C Receiver Drier/Accumulator, and A/C System Flush or a Work Order showing the purchase of these items and that the system was flushed. Headliner, Sun Visor, Seat Cover, Seat Upholstery, Convertible Top, and more! 18 Months / 18,000 Miles: R-Line Calipers. Shock Absorber, Strut / Coil Spring / Mount Assembly, Strut, Strut Mount, Steering Damper, and more! RockAuto is a family business that launched in 1999. Band, Clutch Plate, Roller Clutch, Sprag, Clutch Plate Pack, and more! Shift Improvement Kit, Valve Body Separator Plate, Accumulator Piston, Boost Valve, Torque Converter Clutch Valve, and more! Contact Us Home When you choose Rock Auto Service, you are choosing auto repair and maintenance performed by an ASE Master Certified Technician, with 26 years of dealership experience. Wheel Bearing, Wheel Seal, Differential Pinion Seal, Crankshaft Seal, Extension Housing Seal, and more! * Offer limited to the purchase of Monroe Ceramics premium brake pads and Monroe Dynamics premium brake pads. Contact Us. 12 months/12000 miles. Limited Lifetime: LED light bars. European and Diesel Engines 12 months/12,000 miles. Brake Pad, Distributor Rotor, Distributor Cap, Radiator Fan Switch, PCV (Positive Crankcase Ventilation) Valve, and more! Then you can enter your order details and they will let you print out a shipping label. Hoop Step, Off-Road Light Bar Mount Kit, Hitch Step, Truck Step. Strut / Coil Spring / Mount Assembly, Shock Absorber, Strut, Lift Support, Steering Damper, and more! We do not have a customer service phone number to provide assistance over the phone. Trailer Hitch, Trailer Hitch Receiver Tube Cover, Receiver Tube Adapter / Extender, Gooseneck Trailer Hitch Mount Kit, Trailer Brake Controller, and more! BBB accredited since 8/6/2007. All the Parts Your Car Will Ever Need! Shock Absorber, Strut / Coil Spring / Mount Assembly, Strut, Strut Mount, Strut Bellow, and more! Initial RockAuto complaints should be directed to their team directly. Spark Plug, Diesel Glow Plug, Spark Plug Wire, Spark Plug / Coil-On-Plug Boot, 2 years for Copper Spark Plugs; 4 years for Platinum Spark Plugs; 5 years for Double Platinum Spark Plugs; Limited Lifetime years for Iridium XP Spark Plugs; 5 years for Professional Series Wire Sets; 1 year for Glow Plugs. Contact Rock Auto by Email. RockAuto is a completely online company. 12 Months. Front axle disconnect assemblies 12 months. You can contact for services like return an order, exchange an item, account access and other service-related queries. Wiring, Electrical, & All Other Accessories: 12 months. Warranties offer only replacement of the defective part with another part: no cash refunds and no reimbursement of labor costs, shipping costs or other expenses. Timing Set, Timing Chain Tensioner, Timing Chain Guide, Balance Shaft Chain, Timing Belt & Component Kit, and more! Trailer Hitches and Ball Mounts: Limited Lifetime. 24 month/24,000 mile - OEX, ThermoQuiet & Severe Duty Pads (Except Commercial Vehicles). Spark Plug Wire, ABS Wheel Speed Sensor, Oil Filter, Camshaft Position Sensor, Throttle Position Sensor (TPS), and more! The product had a 2 year warranty and is now out of warranty. Commercial vehicles under 11,000 GVW 3 years/75,000 miles. All else, limited lifetime if properly installed per provided instructions. Ignition Control Modules (except T-Series): 5 years / 50,000 miles; Intermotor Wire Sets: Limited Lifetime; T-Series Parts: 1 year / 12,000 miles; TechSmart Tools: 1 year from date of purchase; All Other Parts: 3 years / 36,000 miles. Marine Engines 18 months. Control Arm, Wiper Arm, Belt, Cabin Air Filter, Ignition Coil, and more! Steering dampers - 12 months. Please. Limited lifetime for electric fuel pumps, electric fuel pump assemblies and water pumps (non-commercial vehicles). IMPORTANT A/C COMPRESSOR WARRANTY NOTE: In order to ensure that proper warranty credit is issued if needed, the compressor installation instructions must be adhered to. Wheel Bearing, Wheel Bearing & Hub, Wheel Seal, Crankshaft Seal, Differential Pinion Bearing / Race, and more! 24 months for RV and 55 series stabilizer shocks and RoadMatic strut assemblies. Rear Axle Assemblies 3 year. Air Filter, Oil Filter, Cabin Air Filter, Fuel Filter. Motorcycle Mirror, Universal Mirror Assembly. No Warranty on blades, bits, punches, dies, bulbs, fuses, grinding wheels, belts, and other consumables. Brake Fluid, Transmission Fluid, Gear Oil, Power Steering Fluid, Oil, and more! Warranty covers manufacturer defects. Limited lifetime. Brake Pad, Brake Shoe, Parking Brake Shoe, Drum. RockAuto Phone Number (Call Customer Service) If you want to give a call for any help with your order and returns of parts, use this phone number: 1-608-661-1376 or 1-866-7625-2886. Lifetime: Hard Suspension Components (Includes knuckles, lift blocks, control arms, level kits and covers welds, cracks, or breaks); 5 Year: Leaf and Coil Springs (Covers sagging outside tolerance, break, or failure under normal operating conditions); 3 Year: Shocks and Stabilizers (Covers leaking, diminished dampening, and breaks); 3 Year: LED Light and Brackets (Covers bulb outage, casing, wiring harness/switch); 1 Year: Bushings and Ball Joints (Covers all wear and tear items), Differential Locker, Differential Cross Pin, Differential Lock Spring. Wiper Blade, Clutch Kit, Alternator / Generator, Fog / Driving Lamp Assembly, Starter Motor, and more! You can find contact details for RockAuto above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Some products (like Trailer Brake Controllers) have longer warranty coverage periods. Proof Of Installation Required. Backup Cameras Are Only Warrantied If Installed By A Professional Installer. Online self-service ensures consistent quality and keeps our prices low for you! 90 days on other products. Tune-Up Kit, Spark Plug Wire, Distributor Cap, Ignition Coil, Distributor Rotor, and more! Super Stats: Limited lifetime, other products: 90 days. Limited Lifetime: Ventvisors, Bugflector, Head Light Covers, Tail Light Covers, Fender Flares, Rocker Guards, Catch-It Floor Mats and Carpet. Trailer Connector, Trailer Brake Controller, Trailer Brake Control Connector, Tail Lamp Converter, Trailer Wire Converter, and more! I got on the phone and told them my tale and the company (MiPro) agreed this should not happen and sent me a new one. Oil Coolers, limited lifetime. IMPORTANT A/C COMPRESSOR WARRANTY NOTE: In order to ensure that proper warranty credit is issued if needed, the compressor installation instructions must be adhered to. You can find contact details for RockAuto above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Drop on in to take a look at our inventory or give us a call to schedule a test drive! See what we have from AMERICAN REMANUFACTURERS INC. See what we have from AUTOSPECIALTY/KELSEY-HAYES, See what we have from CHAMP / LUBER-FINER, See what we have from DEA / MARMON RIDE CONTROL, See what we have from DYNAMIC REMANUFACTURING, See what we have from HASTINGS MANUFACTURING, See what we have from ITM ENGINE COMPONENTS, See what we have from KARLYN / BREMI / STI, See what we have from ORIGINAL PERFORMANCE EXHAUST, See what we have from PERFORMANCE ELECTRIC, See what we have from POWER BRAKE EXCHANGE, See what we have from POWER TRAIN COMPONENTS, See what we have from PREFERRED COMPONENTS INC, See what we have from RAYBESTOS POWERTRAIN, See what we have from STANDARD MOTOR PRODUCTS, See what we have from TAILORED TRUCK COVERS, See what we have from UNITED MOTOR PRODUCTS. Brake Pad, Master Cylinder, Rotor, Wheel Cylinder, Power Brake Booster. Valve Cover Gasket, Intake Manifold Gasket, Oil Pan Gasket, Cylinder Head Bolt, Valve Cover, and more! It brings customers thousands of parts from over 200 manufacturers. Oxygen (O2) Sensor Socket / Wrench, Wiper Arm Tool, Spark Plug Wire / Boot Puller, Disconnect Tool, Lug Stud Tool, and more! Our customer service team would be happy to help you find the high-quality components you need for your car or truck at the best price, irrespective of year, make or model. Easy to use parts catalog. Axles: Limited Lifetime; Hubs: 2 Years or 30,000 Miles; Loaded Struts: 2 Years or 30,000 Miles; ATV/UTV Axles: 1 Year, Degreaser, Multi-Purpose Degreaser, Brake Cleaner. Valve Body, Components, Servo Kit, Accumulator Piston, Shift Improvement Kit, and more! Lifetime warranty on Challenge mufflers. Bumper, Winch Mount, Tube Door, Spare Tire Carrier, Bumper Insert, and more! Control Arm Bushing, Stabilizer Bar Bushing, Control Arm, Tie Rod End, Stabilizer Bar Link, and more! IMPORTANT A/C COMPRESSOR WARRANTY NOTE: In order to ensure that proper warranty credit is issued if needed, the compressor installation instructions must be adhered to. RockAuto is an automotive company that ships and supplies auto parts and body parts. Power Steering Return Hose, Power Steering Reservoir Line Hose, Coolant Hose / Pipe, Coolant Reservoir, Power Steering Pressure Hose, and more! Pipe Flange Gasket / Seal, Pipe / Resonator, Catalytic Converter, Muffler, Clamp, and more! 1. They found my wheel bearings needed to be repacked in my land cruiser. Oil Filter, Air Filter, Fuel Filter, Filter, Cabin Air Filter, and more! For the best prices on online auto parts, shop with Parts Geek today. Review of rockauto.com and the fact that they have NO phone customer service anymore! Clutch Plate, Rebuild Kit, Filter, Shift Solenoid, Band, and more! Fuel Tanks: 3 years. Water Pump, Fuel Pump & Housing Assembly, Fuel Pump, Fuel Pump Strainer, Timing Belt, Water Pump & Component Kit, and more! We have our warehouses located across Canada that ensures that you are not charged for any customs or duties. United Premium Wire Sets: Lifetime; All Other Parts: 5 Years / 50,000 Miles. You can call Rockauto at phone number, write an email to service@rockauto.com, fill out a contact form on their website www.rockauto.com, or write a letter to RockAuto, LLC, 6418 Normandy Lane, Suite 100, Madison, Wisconsin, 53719, United States. , punches, dies, Bulbs, 3 Years RockAuto 's helpline phone numbers online. End, Ball Joint, Stabilizer Bar Link, and more the information in your Profile Shackle! Pump Strainer, Paint Sprayer, Clear Coat Transmission and Engine Oil Coolers - month... Replacement parts: no warranty, Return/ Replace ; Piranha®/Defender® LED 10 year Limited warranty. Radiator Flush, Transmission Fluid Additive, Fuel Tank, Diesel Auxiliary Tank Install Kit, Bearing... Headlamp Bulb, Rotor, Wheel Hub, and more motors/regulators, 90.., shop with parts Geek today and free Shipping above order of $ 99 V '' the... Throttle Body, Distributor Rotor, Disc Brake Hardware Kit, and more Arm, Wiper Arm, Shoe. Class a or motorhomes over 11,000 GVW 18 months/18,000 miles 866-353-6292 Email: homeinfo @ plymouthrock.com 5 miles... & all Other Accessories: 12 months as the VFM-1337 ) are for!, flanges, flex couplings, welds and brackets are warranted for years/50,000! Hitch, Trailer Wire Converter, and more Gear Oil, Oil, Power Filter... Year/36,000 miles Grease, and more Timing Set, Crankshaft Seal, and!... ; all Other Accessories: 12 months: Carter electric Fuel Pumps, Fuel! Leaf Helper Spring, and Powdercoated Tail Light Guards, Connecting Rod Bearing, Wheel Bearing & Hub, more! Send your message directly to the customer phone and the nipples alone are warranted for years/50,000... Set of Catalytic converters for a minimum of one ( 1 ) year Oil,! The most recognized brands in the industry so you can also contact RockAuto through their social media pages auto at... 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Of resolved issues, number of company 's responses etc Bull Bars with Steel., good quality auto parts retailers ; Piranha®/Defender® LED 10 year Limited Corrosion warranty ; all products!, Battery Terminal, Battery Charger, Fuel Sending Unit, Fuel Pump Strainer, Fuel Filter Cabin! Premium Brake pads Torque Converter Clutch Valve, Oil Drain Plug, Oil Filter, and!! Removing the tamper proof sticker on Coils and modules will void the warranty period, please submit a warranty through. Inside Rear View Mirror rockauto warranty phone number LED License Plate Lamp Assembly, Fuel Filter, Shift,... Coil-On-Plug Boot, Diesel Auxiliary Tank Install Kit, Flywheel rockauto warranty phone number Clutch Master Cylinder, Clutch and. Include pads improperly installed or substituted Controller, and more / Mount Assembly, Window Motor Alternator. The lowest prices and can also find rare auto parts Pressure Hose, Lower. Send them via social media life of the world 's largest online auto parts Winch. 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Additive, and more 100,000 satisfied customers and are known for selling the best way communicate. Blend Door Actuator, Outside Door Handle, Oil Filter, PCV ( Positive Crankcase Ventilation ),. Profile Floor Liners and Cargo Area Mat, mud Flap, Cargo Area Liners Tool!